Privacy Policy

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out forms on our website
• Subscribe to our newsletter
• Register for an account
• Make a purchase
• Contact us via email, phone, or other communication channels
• Participate in surveys, contests, or promotions

This information may include:

• Name
• Email address
• Phone number
• Postal address
• Payment information
• Any other information you choose to provide

1.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing actions, including:

• IP address
• Browser type and version
• Operating system
• Time and date of your visit
• Pages you view
• Links you click
• Referring website

1.3 Cookies and Similar Technologies

We use cookies and similar tracking technologies to collect and track information about your browsing activities on our website. For more information, please see our Cookie Policy section below.

2. How We Use Your Information

We may use the information we collect for various purposes, including to:

• Provide, maintain, and improve our website and services
• Process and fulfill your orders, bookings, or requests
• Send you transactional emails related to your account or purchases
• Respond to your inquiries, comments, or concerns
• Send you marketing and promotional communications (with your consent)
• Analyze usage patterns and trends to enhance user experience
• Protect against unauthorized access and legal liabilities
• Comply with legal obligations

2.1 Legal Basis for Processing (for EEA users)

If you are located in the European Economic Area (EEA), we process your personal data based on the following legal grounds:

• Consent: Where you have given explicit consent to process your personal data
• Contractual Necessity: When processing is necessary for the performance of a contract with you
• Legal Obligation: When we need to comply with a legal obligation
• Legitimate Interests: When processing is necessary for our legitimate interests, provided those interests do not override your fundamental rights and freedoms

3. Information Sharing and Disclosure

We may share your information in the following circumstances:

3.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting, customer service, and marketing assistance.

3.2 Business Transfers

If we are involved in a merger, acquisition, financing, or sale of business assets, your information may be transferred as part of that transaction.

3.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court order, government request).

3.4 With Your Consent

We may share your information with third parties when you have given us your consent to do so.

4. Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

6.1 For EEA, UK, and California Residents

You may have the right to:

• Access and receive a copy of your personal information
• Rectify inaccurate or incomplete information
• Request deletion of your personal information
• Restrict or object to processing of your information
• Data portability (receiving your data in a structured, commonly used format)
• Withdraw consent at any time (where processing is based on consent)

6.2 Marketing Communications

You can opt out of receiving promotional emails from us by following the unsubscribe instructions in those emails. Even if you opt out, we may still send you non-promotional communications, such as those about your account or our ongoing business relations.

6.3 Cookies

Most web browsers are set to accept cookies by default. You can usually adjust your browser settings to remove or reject cookies. Please note that such actions could affect certain features of our website.

7. Cookie Policy

7.1 What are Cookies?

Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently and provide information to the website owners.

7.2 Types of Cookies We Use

• Essential Cookies: These are necessary for the website to function properly and cannot be disabled in our systems.
• Performance Cookies: These help us understand how visitors interact with our website by collecting and reporting information anonymously.
• Functional Cookies: These enable enhanced functionality and personalization, such as remembering your preferences.
• Targeting Cookies: These may be set through our site by our advertising partners to build a profile of your interests and show you relevant ads on other sites.

7.3 Managing Cookies

You can manage your cookie preferences through our cookie banner or by adjusting your browser settings. Please note that blocking some types of cookies may impact your experience on our website.

8. Children's Privacy

Our website and services are not directed to children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete such information.

9. International Data Transfers

Your personal information may be transferred to and processed in countries other than the one in which you reside. These countries may have data protection laws that are different from those in your country. We have taken appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

• Email: [email protected]
• Phone: +44 089 959 0251
• Address: 19 Naomi Viaduct, East Laurastad, NE33 5SQ